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Whirlpool Refrigerator Is Freezing Food

Whirlpool Refrigerator Is Freezing Food

Is Your Whirlpool Refrigerator Freezing Food?

We can’t even imagine our modern life without essential home appliances like the refrigerator. It usually works hard for years. Unfortunately, it can break down. If you find out your refrigerator has begun to freeze the food, it may alter its taste and texture. Do not get upset! At first, try to follow some tips below. If you still have problems, contact us and schedule a refrigerator repair appointment.

Follow these simple tips to get your Whirlpool refrigerator working properly:

Malfunctioning main control board

Since the refrigerator's main control board regulates the power supply to all of the appliances components, a malfunctioning board may allow continuous voltage to be sent to the refrigerant system components, resulting in the refrigerator compartment being too cold. While the board cannot be easily tested, you can inspect it for signs of burning or a shorted out component.

Check the refrigerator settings

If food in your refrigerator is freezing, it may be necessary to adjust the refrigerator settings. The best temperature range for food storage is between 38° and 40° F. For older refrigerators models, which do not show the temperature inside the fridge, you can use an appliance thermometer. It will let you monitor and re-adjust the temperature.

Clean the condenser coils

If the condenser coils on your refrigerator are dirty, the compressor needs to work harder and longer to keep the set temperature. When it happens, the refrigerator can over cool and freeze food and drinks. To fix this issue, use a vacuum cleaner to remove the dust off the coils.

Make sure there is nothing blocking the air vents

Cool air flow enters and exits the refrigerator compartment from the freezer one through the vents, so provide enough space for proper air flow between them. Depending on the model of your Whirlpool refrigerator, the vents can be located in different places. Food and drinks, placed directly in the air flow from the freezer, may freeze, so keep them away from vents

If your Whirlpool refrigerator is still freezing food, professional refrigerator repair technicians from Denver Appliance Repair Pros can help you to solve this issue. Call us to schedule an appointment!

If your food is being frozen in the refrigerator compartment, here are the most probable causes:

Malfunctioning temperature control thermostat

On some models, a temperature control thermostat monitors the refrigerator temperature. The thermostat also directs voltage to the compressor and the condenser and evaporator fan motors to cool the air as needed. A malfunctioning thermostat could result in the compressor running too often and freezing the food in the refrigerator compartment. When the compressor is running, try rotating the thermostat dial to the lowest setting and listen for a click. A clicking sound will indicate the cooling system is shutting off and the thermostat is working.

You can also use a multi-meter and ice water to test the thermostat. Place the thermostat-sensing bulb in the ice water, attach the probes to the terminals and rotate the dial. As the dial reaches a lower setting, continuity in the thermostat should be interrupted. If the thermostat tests positive for continuity at all settings, then it is likely that the component has shorted closed and will need to be replaced.

Defective damper control assembly

The air damper control opens and closes to allow the proper amount of cold air into the refrigerator compartment. If the damper door is stuck in the open position, the continuous flow of cold air could freeze the food. A defective damper controlled assembly will need to be replaced with a new one.

Malfunctioning thermistor

A thermistor monitors the air temperature and will send readings to the temperature control board, which will direct voltage to the refrigerant system components as needed. A malfunctioning thermistor may result in the compressor and fan motors running continuously, making the refrigerator compartment too cold. You can use a multi-meter to measure the thermistors resistance in conjunction with varying temperatures or to determine if the component has continuity. If the meter shows no resistance change or no continuity, the thermistor will need to be replaced.

Defective temperature control

The temperature control board itself could be defective, and send continuous voltage to the compressor and fan motors. If the control board is defective, it should be replaced.

We have identified the most common things that might be causing your Whirlpool refrigerator to freeze food, but there are other parts that could be at fault as well. Do not hesitate to call us and schedule a service appointment!


According to the statistics portal, Whirlpool is one of the most trusted refrigerator brands in the United States in 2017 with an index score of 107.2.

Contact Denver Appliance Pros today to repair your Whirlpool refrigerator at the soonest possible time!